by Francois Gau | Oct 28, 2017 | Blog
Great paper from Brendan Keegan, Founder & Managing Partner of velocityHUB on Decisions to be Made and Difference of Opinions in boardroom environment. This article applies to many other meeting situations. Here are 3 take aways: 1. A point of...
by Francois Gau | May 15, 2017 | Blog
A few years back, I was invited by Ed Bradford to contribute some thoughts into his book called Marketing Navigation. The question was: “How do your Keep Plans on Track?” When assessing the performance on one firm against the goal stated above, I...
by Francois Gau | May 8, 2017 | Blog
This is part 3 of 3 of the series on Growing in New/Emerging Markets (link to Blog#1, link to blog#2). “How do we take the guess work out of the equation and reduce risks?” Blog #1 was about Planning. Blog #2 was about Acting on the Plan, This blog is...
by Francois Gau | Apr 17, 2017 | Blog
This is part 2 of 3 of the series on Growing in New/Emerging Markets (link to Blog#1). “How do we take the guess work out of the equation and reduce risks?” Blog #1 was about Planning. This blog is about Acting on the Plan: 1- Pre “Workout” The core team...
by Francois Gau | Mar 28, 2017 | Blog
As I traveled the world throughout my career, I had the privilege to interact with many global and local leaders that aspired to grow into new markets or geographies. Some of the stories were quite epic, however, the underlying question was: “How...
by Francois Gau | Feb 22, 2017 | Blog
Quoting the good work from James L. Heskett and team in the “Putting the Service-Profit Chain to Work” article: “Engaged people Engage Customers which Drive Shareholder Value” The idea is not new: People Experience (PX) drives Customer Excellence inside...